Creative and product
Help shape gift concepts, product positioning, visual direction, personalization flows, and SEO-ready product pages.
Careers
Help build a better personalized gift store
Handmade at Heart grows through careful product thinking, customer empathy, creative testing, and reliable ecommerce operations.
Build a calmer, better personalized gift experience
Handmade at Heart is growing around product research, creative direction, store operations, customer care, and production coordination.
Customer experience
Support shoppers with personalization questions, order details, address checks, and post-purchase care.
Operations
Coordinate product data, vendor workflows, quality checks, fulfillment details, and store improvements.
What we value
Great personalized gifts depend on careful details and steady follow-through.
1
Customer empathy
Many gifts carry real emotion, so support should be clear, kind, and practical.
2
Detail ownership
Names, dates, photos, and messages need careful handling from product page to order review.
3
Fast learning
We test products, creative angles, and shopping flows, then improve what customers actually use.
4
Clean communication
Remote work and supplier coordination depend on concise notes, reliable status, and next steps.
Interested in future roles?
Share your background and the area where you can contribute. We review messages as opportunities become available.
- Include links to relevant work or stores you have supported
- Mention Shopify, ecommerce, customer support, design, or operations experience
- Tell us your availability and preferred work style
Interested in future opportunities?
Share your background, relevant work, and the area where you can contribute. We review messages as roles and projects become available.